The Senior Program Manager is responsible for administrative and project management support to the Nexus Montgomery team and partners. This position will serve as the primary point of contact for community implementation partners for assigned programs, monitoring implementation and ongoing operations, communicating program status to various Nexus Montgomery audiences, addressing partner questions/concerns, monitoring budgets, and escalating issues as appropriate.  Additionally, the Senior Program Manager will oversee a multi-year program for Nexus Montgomery. Duties will include grant oversight, partner coordination, budget oversight, invoicing, deliverables, strategic program design, and reporting. 

The Senior Program Manager also staffs the Nexus Montgomery governance meetings, including the Board of Managers, Partnership Program Interventions Committee (P-PIC), and Finance Committee and provides administrative support to additional Nexus Montgomery program meetings as requested.  Duties may include drafting agendas, coordinating with team members in development of committee materials, compiling and distributing committee materials, documenting minutes and follow up on key next steps.

This position will have multiple responsibilities and the incumbent must be resourceful, detail oriented, well organized, and self-motivated, with capacity to develop and maintain positive working relationships with all contacts internal and external. 

Telework: This position is eligible for hybrid remote work. Must reside in the following five states and District of Columbia: MD, VA, WVA, DE, PA. & DC.  Relocation costs are not provided.

Essential Duties

Program Management
• Oversee a multi-year program for Nexus Montgomery. Additional programs may be assigned.
• Maintain budgets, submit reports, compile invoices, and ensure timeliness of all required documents
• Act as the main point of contact for all vendors and partners in the program.
• Convene all committees and workgroups per the approved proposal(s).
• Report program metrics and learnings to Nexus Montgomery Board as requested.
• Assemble all program partners in regular meetings, ensuring consistent communication throughout the program.
• Continual program improvement through strategic design and implementation.

Partner Management & Coordination
• Establish open communication through regular and meaningful contact with program implementation partners.
• Ensure that partners are progressing towards contracted milestones, provide actionable feedback to partners, understand challenges faced by partners and potential solutions, and escalate delays or challenges to Program Directors as appropriate. 
• Engage with multiple stakeholders, internal and external, to Independently manage processes in support of Nexus Montgomery programs. 
• Work with partners to facilitate written or verbal program updates to the Nexus Board Finance Committee, and P-PIC meetings.
• Represent PCC and Nexus Montgomery at various community meetings in a professional and informed manner, resulting in the maintenance and/or establishment of key community and business contacts and connections.
• Provide administrative support the Senior Director, Nexus Montgomery in day-to-day project activities.
• Provide coordination for Nexus governance meetings and program committees as assigned, scheduling meetings, preparing agendas and minutes, collecting information, and working with internal and external stakeholder to assemble materials for distribution.
• Meet organizational informational needs by providing records, reports, correspondence or other specific information.
• Facilitate weekly Nexus Montgomery team meetings, ensuring all team members are aware of upcoming Board/committee deliverables and communicating key Board/committee requests and next steps to appropriate team members.
• Maintain a detailed project schedule related to Board/committee deliverables and required funder reporting - including checklists and timetables to meet project deadlines and notify project team of approaching deadlines in a timely manner.
• Interact harmoniously and effectively with others, focusing on the attainment of organizational goals and objectives through a commitment to teamwork. 
• Perform other duties and responsibilities as assigned and as requested.

Skills and Abilities
• Demonstrated strong interpersonal skills and the ability to interact effectively and build collaborative relationships with diverse clients, stakeholders and staff members at all levels.
• Demonstrated understanding of health care, health care markets, hospitals, and population health strategies.
• Ability to manage time effectively and demonstrate good problem solving skills.
• Ability to oversee budgets, analyze spend, and report as needed.
• Proven strong computer skills in Microsoft Office, Word, Excel and Power Point. 
• Ability to prioritize work and allocate limited resources resulting in high quality, customer-focused projects, meetings, forums and outreach efforts.
• Demonstrated excellent organizational skills with the ability manage multi-faceted projects while modeling commitment and enthusiasm.
• Ability to write and organize reports with skill in gathering required information.
• Demonstrated excellent oral and written communication skills and the ability to communicate effectively with a broad range of stakeholders including clients, clinicians, hospital administrators and public health officials.
• Demonstrated strong listening skills, with an ability to capture and document salient discussion points and action plans that arise from board, committee, and other discussions.

Education and Experience 

• Bachelor’s Degree required. Master’s in public health, health education, or similar degree preferred.
• 3+ years of work experience in health education or public health.

Telework

This position is approved for telework when activities do not require a physical presence. The job duties may require presence in the PCC headquarters office one day a week as well as for additional in person meetings with internal and external customer sets, vendors, and in person PCC staff meetings. This position is eligible for hybrid remote work. Must reside in the following five states and District of Columbia: MD, VA, WVA, DE, PA. & DC.  Relocation costs are not provided

ADA Requirements

This job operates in a professional office environment.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines. 
• This is largely a sedentary role; however, some filing may be required. 
• This would require the ability to lift files, open filing cabinets and bend or stand as necessary.  
• Advanced math skills needed to calculate compensation and analysis.
• Requires ability to learn new software applications as necessary.
• Must be able to lift up to 20 pounds.  

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent.  An incumbent may be asked to perform other duties as required.

Primary Care Coalition is an Equal Opportunity Employer