The Primary Care Coalition offers a rewarding work environment for people who share our values of collaboration, integrity, innovation, and excellence and wish to channel their efforts toward improving health equity in our community. Our organization provides substantial opportunities for growth and professional development at all career levels. The PCC is an equal opportunity employer and offers a full benefits package to eligible employees, including medical, dental, disability and life insurance, a retirement plan, commuter benefits, and generous paid time off.
| Title: | Director, Clinical Programs |
|---|---|
| ID: | 11002 |
| Department: | Specialty Care |
| Job Type: | Exempt (salaried) |
| Salary Range: | 85,000-110,000 |
POSITION SUMMARY:
This position has programmatic, budgetary and personnel management responsibility. This position directs clinical programs of the Primary Care Coalition (PCC), including specialty care, pharmaceutical formularies, and behavioral health services. PCC clinical programs create access to clinical services for un- or underinsured individuals through subcontracted medical providers. Except for some behavioral health therapy, PCC is not a direct provider of clinical services. Plans, conducts and facilitates clinical quality improvement activities within PCC clinical programs and with medical providers subcontracted to PCC. Oversees program staff and subcontractors to ensure reliable, evidence based, efficient, and safe patient centered care processes.
PRIMARY RESPONSIBILITIES:
2. Provides clinical expertise to other PCC programs and activities as needed.
3. Plans and leads the quarterly Medical Directors’ Quality Health Improvement Committee (QHIC), to ensure consistent and high-quality care across ten+ independent primary care safety-net organizations. Establishes strong working relationships with the Medical Directors and a culture of trust within the group for sharing quality data, group learning, and improvement activities. Leads ongoing evaluations and recommendations relative to medication formulary, immunization offerings, and evidence-based guidelines. Promotes the adoption and tracking of nationally endorsed quality measures and facilitates the sharing of results and improvement activities. Facilitates the QHIC meetings; ensures follow-up of issues to completion.
4. Oversees the annual production of clinical quality measures report, working with PCC data analytics team. Approves the technical specifications of quality measures, verifies the results and develops the narrative and action plan for clinical quality targets including addressing disparities in health outcomes.
5. Guides and assists medication procurement and supply staff as needed with product assessments, recall notifications, pharmacist consultations, vendor negotiations, and policies and procedures related to supply and inventory management.
6. In collaboration with Provider Services, participates in specialty care network development and provider relations, and in the development, review and implementation of the Montgomery Cares and Care for Kids Quality Assurance surveys, subject to budgetary approval, and subsequent corrective action planning as appropriate.
7. Identifies, directs and performs clinical quality improvement projects, including contributing to written grant proposals, and assuring the a) development and tracking of workplans, b) management of grant funds, c) submission of timely updates to funders and other stakeholders, and d) completion of project evaluations. Manages designated clinical quality improvement project managers, as needed.
8. Collaborates with and represents PCC to external agencies and organizations involved in clinical services and clinical quality improvement. Identifies and builds opportunities for collaboration with local, State and Federal organizations and academic centers to further clinical excellence.
9. Performs other duties as assigned.
EDUCATION, SKILLS AND EXPERIENCE
- Clinical experience required, professional clinician designation preferred (e.g. Advance Practice Nurse, Physician Assistant; U.S. or foreign graduate Medical Doctor. Active licensure not required.) Bachelor’s degree required; Master’s degree preferred in Health Care Administration, Public Health, Business Administration or related fields.
- Minimum five (5) years’ experience successfully leading, managing, and engaging teams in a multicultural workforce; developing, coaching and mentoring team members
- Minimum three (3) years program management experience with budgetary responsibility.
- Familiarity with local, state and federal laws and regulations and accreditation standards related to the delivery of ambulatory health care, safety and risk management.
- Familiarity with nationally endorsed measures of clinical quality.
- Demonstrated ability to communicate clearly, effectively and persuasively, both orally and in writing with a broad range of stakeholders, including clients, clinicians, hospital administrators, and public health officials.
- Ability and confidence to prepare and deliver effective presentations.
- Demonstrated analytical and organizational skills. Ability to organize, develop, implement, monitor and evaluate professional work plan goals and performance objectives.
- Demonstrated ability to conceptualize, direct and implement planning and quality improvement strategies. Formal quality improvement or process improvement training preferred.
- Demonstrated ability to develop collaborative projects and work with a variety of public and/or private providers, stakeholders, and policymakers; Proven track record for developing strong partnerships.
- Ability to lead, facilitate and work with diverse groups.
- Computer literacy with proficiency and expertise in Microsoft Office, including WORD, EXCEL, and PowerPoint.
- Familiarity with data collection/data analysis, and relational data base functionality.
- Self-motivated individual with the ability to work independently and with minimal supervision.
ADA Requirements
This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This role routinely uses standard office equipment such as computers, telephones,photocopiers, filing cabinets and fax machines.
- This is largely a sedentary role; however, some filing may be required.
- This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
- Requires ability to learn new software applications as necessary.
- Must be able to lift up to 20 pounds.
- Must be able to travel locally.
Disclaimer
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions as covered under the Americans with Disabilities Act expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.
PCC is an Equal Opportunity Employer and encourages diversity in the workplace.
