The Primary Care Coalition offers a rewarding work environment for people who share our values of collaboration, integrity, innovation, and excellence and wish to channel their efforts toward improving health equity in our community. Our organization provides substantial opportunities for growth and professional development at all career levels. The PCC is an equal opportunity employer and offers a full benefits package to eligible employees, including medical, dental, disability and life insurance, a retirement plan, commuter benefits, and generous paid time off.

Job Openings >> Director, Workforce Capacity (Full-Time)
Director, Workforce Capacity (Full-Time)
Summary
Title:Director, Workforce Capacity (Full-Time)
ID:11076
Department:Nexus Montgomery Regional Partnership
Job Type:Exempt (salaried)
Salary Range:$95,000-$115,000
Description
A single hospital or nursing home stay is a carefully orchestrated symphony of providers and support staff – from the featured physicians to the many lab techs, certified nursing assistants, and pharmacy techs who shape the overall tone and quality of the experience. It is fundamentally an ensemble affair, and our local facilities are struggling to fill all these roles. Further, our local medical providers need a workforce that reflects the cultural and linguistic diversity of the community and therefore the patient population.  The Director, Workforce Capacity is responsible for program development, implementation, and management for the Nexus Montgomery Workforce Capacity initiative to address the entry-level healthcare workforce crisis in Montgomery County, Maryland, and to build a workforce reflective of the patients served. 

Telework: This position is eligible for hybrid remote work. Must reside in the following five states and District of Columbia: MD, VA, WVA, DE, PA. & DC.  Relocation costs are not provided.

Primary responsibilities include:

• Implement and manage various workforce capacity programs, establishing strategic direction, program goals & metrics, monitoring progress, and managing vendors & contracts.
• Establish a training pathway – from program recruitment to job placement, as well as support services for residents of the most at-risk areas in Montgomery County, MD through local allied health degree and certificate programs.
• Maintain relationships with stakeholders and partner organizations, building commitment to shared goals and program activities.
• Identify new opportunities for collaboration between organizations and across sectors; facilitate the program development process when possible.
• Identify and develop new funding opportunities such as for early career scholarships or to support the overall program infrastructure.  
• May build and lead a team as the program develops.

Essential Duties

• For existing funded programs and as new program funding is obtained, develop, and maintain program work plans including key deliverables and timelines for major project milestones. Ensure timelines are met or changes are communicated to appropriate stakeholders. Develop and maintain routine processes to monitor program implementation and operations, communicate status to key stakeholders, and evaluate progress against plans. As needed, lead, engage in, or monitor process improvement or risk mitigation activities. 
• Establish and maintain strong relationships with key stakeholders and partners. Build a network of community partners with connection to the potential workforce, or capacity for providing entry-level career certifications.  Support these partners in strengthening their contributions to the workforce capacity programs.
• As needed, lead the vendor selection and procurement process. Draft and negotiate initial contracts and contract renewals with program partner organizations.  Provide comprehensive and actionable feedback to community implementation partners to support program improvements. 
• Establish individualized workplans and metrics with stakeholders that align with overall program goals. As needed, lead process improvement strategies.
• Oversee planning, coordination, and facilitation of regular meetings, workgroups, and learning collaboratives to ensure program goals are met. This includes leadership of the hospital Workforce Capacity Steering Committee to ensure programming incorporates Nexus stakeholder input and aligns with individual hospital efforts.
• Draft and present updates for the Partnership Program interventions Committee (P-PIC), the Nexus Board of Managers and subcommittees, and other internal and external audiences. Ensure that Nexus Montgomery governance bodies have the information needed to monitor and guide the Workforce Capacity Program. 
• Represent PCC and Nexus at meetings with Board of Directors, partners, community organizations, and local government.
• Perform other duties as assigned.

Education and Experience

• Master’s in public health, health education, or similar degree preferred. 5+ years of work experience in workforce development, human resources, health education or public health. 5+ years of program management experience with budget and outcome responsibility for one or more programs.
• Experience leading teams: 5+ years
• Experience building lasting partnerships and coalitions in a health care or community environment. 
• Must be results-oriented with the ability to prioritize and manage multiple projects simultaneously and lead teams to consistently meet deadlines and expectations.
• Experience with data analysis and reporting using spreadsheet tools and online portals.
• Demonstrated advanced communication skills. Ability to communicate effectively and persuasively, both orally and in writing to a broad range of stakeholders including clients, clinicians, hospital administrators, and public health officials.
• Ability to work with diverse groups. Experienced in facilitating engaging, non-judgmental meetings that encourage sharing of challenges and failures and supportive peer-to-peer learning. Prepare and deliver effective presentations. Listen actively, build rapport easily, identify conflict and tension and facilitate constructive resolution, inspire and build trust.
• Computer literacy with expertise in Microsoft Office, including Word, Excel, and PowerPoint.
• Self-motivated individual with the ability to work independently and with minimal supervision.

Telework

This position is approved for telework when activities do not require a physical presence. The job duties may require presence in the PCC headquarters office one day week as well as for additional in person meetings with internal and external customer sets, vendors, and in person PCC staff meetings.

ADA Requirements

This job operates in a professional office environment. The physical demands described here
are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
• This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines.
• Regular travel to partner organizations for meetings and to provide in-person training, data analysis, or other support.
• This is largely a sedentary role; however, some filing may be required.
• This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
• Requires ability to learn new software applications as necessary.
• Must be able to lift up to 20 pounds.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions as covered under the Americans with Disabilities Act expected of an incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent.  An incumbent may be asked to perform other duties as required.

Primary Care Coalition is an Equal Opportunity Employer. 
This opening is closed and is no longer accepting applications
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