Communications Specialist
 
 

Location	Silver Spring
FLSA	Exempt
Full or Part-Time	Full
Telecommute	No

 
 
About The Primary Care Coalition of Montgomery County, Maryland

The Primary Care Coalition of Montgomery County, Maryland was founded in 1993 when a group of physicians and health care officials imagined a Montgomery County where every resident had access to high-quality health services. They envisioned a dependable source of primary care for low-income, uninsured individuals in our community and created a framework that shared the responsibility for providing that care across the public and private sectors. The Primary Care Coalition (PCC) was formed to help make their vision a reality.

The PCC is deeply connected to the continuum of care for low-income uninsured, ethnically diverse residents of Montgomery County who frequently lead medically and socially complex lives. The PCC strives to provide a coordinated network of high-quality care for vulnerable residents of Montgomery County. The PCC works with the Montgomery County Department of Health and Human Services (DHHS), 12 independent safety-net clinics, six hospitals, and a number of other community partners to help patients’ access the full range of care they need. 

The mission of PCC is to be the catalyst for developing and coordinating a community-based healthcare system that strives for universal access and health equity for underserved community members. The vision of PCC is that all community members have the opportunity to live healthy lives, and that Montgomery County will be the healthiest community in the nation and a model for providing access to high quality and efficient care for all. To learn more please visit www.primarycarecoalition.org. 
 
Position Description
 
This year PCC adds a new role Communications Specialist. This position plays a key role in PCC’s Communications and External Affairs team. The Communications Specialist is responsible for managing a content pipeline, supporting program communications, coordination and distribution of PCC’s communication materials, growing the coverage of PCC in local and regional media, enhancing PCC’s online presence and providing professional administrative support to the Board of Directors. This position reports to the Director, Communications and External Affairs.
 
Responsibilities
 

• Manage a content pipeline. Work with program staff to gather and compile compelling content such as patient/client testimonials, case studies, white papers, and others for use in various communications materials and formats.
• Support program communications. With guidance from Director of Communications and External Affairs, coordinate production of collateral materials, newsletters, webinars and other formats to support communications needs of programs. Write a wide range of communication materials that clearly convey complex information. Collaborate with program staff to ensure content is accurate, clear, consistent, and grammatically correct. Engage free-lance graphic designers, video producers/editors, proofreading services and printing vendors to produce polished and compelling materials.
• Coordinate distribution of communication materials. Collaborate with the Director of Communications and External Affairs and program staff to identify appropriate distribution channels for various communications materials. Liaise with distribution partners to deliver materials and ensure materials and messages reach the identified target audience.
• Grow coverage of PCC in local and regional media. Cultivate relationships with media and other key stakeholders. Develop content calendars for monthly news releases, operation editorials, and press statements in support of a coordinated and consistent effort to raise the profile of the organization. Maintain up to date media list. Write and pitch news releases as appropriate.
• Enhance the PCC’s online presence. Manage the PCC’s website and develop content for monthly blog posts and newsletters. Maintain the online events calendar. Annually, refresh website content to reflect the latest program activities and impact. Maintain a robust organizational presence on LinkedIn, Twitter, Facebook, and other relevant social media platforms.
• Provide administrative support to the Board of Directors.
• Participate fully and collaboratively in staff and team management work groups.
• Represent PCC at meetings in a professional and informed manner to maintain and/or establish key community and business contacts and connections.
• Together with all PCC staff, share responsibility for ensuring all organization activities and operations are carried out in compliance with local, state and federal regulations and laws governing business operations.

 
Qualifications
 

• Minimum of two years’ professional experience in communications or marketing related field.
• Bachelor’s Degree (Communications, Marketing, Journalism preferred).
• Excellent communicator. Strong oral and written communication skills with ability to produce concise and compelling arguments. Meticulous grammar and spelling skills. Comfort with Chicago style manual a plus.
• Proven project management ability. Detail oriented with ability to ensure timely completion of multiple complex assignments. Knowledge of print production and graphic design processes preferred.
• Creativity. Strong reasoning, analytical, and problem solving skills and ability to devise creative solutions to communications challenges.
• Strong interpersonal skills. Passion for cultivating relationships with partners. Able to interact effectively and build collaborative relationships with stakeholders and colleagues.
• Strong computer skills. Comfortable using Microsoft Office Applications, WordPress and other content management systems, Constant Contact, and social media. 

 
Writing sample and collateral portfolio required with application.
 
 
ADA Requirements

This job operates in a professional office environment.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines.
• This is largely a sedentary role; however, some filing may be required.
• This would require the ability to lift files, open filing cabinets and bend or stand as necessary. 
• Requires ability to learn new software applications as necessary.
• Must be able to lift up to 20 pounds. 
• May require occasional travel.

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent.  An incumbent may be asked to perform other duties as required.