Director Nexus Montgomery Regional Partnership/
Vice President Population Health
 

Work Location	Silver Spring, MD
FLSA Status	Exempt
Full-Time or Part-Time	Full-Time
Telecommuting	No

 
Position Summary
 
The Partnership Director/Vice President (PD/VP) has leadership responsibility for the Nexus Montgomery Regional Partnership (NMRP), a $7.6M collaborative effort among the six hospitals operating in Montgomery County and a network of community-based organizations, with the goal of reducing unnecessary hospital use by connecting people to community services that can help keep them healthy.  PCC provides the management infrastructure for the NMRP, under the direction of the governing NMRP Board of Managers (representing the six member hospitals). PCC oversees implementation of the NMRP programs, providing data analytics and outcomes measurement, process improvement, a partnership learning collaborative, program staff and subcontractor oversight.   The initial four programs of the NMRP are:
 

• Wellness and Independence for Seniors at Home (WISH: a pre-emptive care coordination service for Medicare Seniors living independently in community),
• Hospital Care Transitions (30-90 day programs of each member hospital to reduce readmissions),
• Specialty care for ineligible-uninsured, and
• Community capacity expansion and system improvement for the Severely Mentally Ill (SMI)

 
Reporting to the PCC President & CEO, the Partnership Director/Vice President (PD/VP) is accountable for shaping the bold vision for the partnership itself and for execution of the vision and the partnership’s programs.  The PD/VP is the NMRP infrastructure staff liaison to the NMRP Board of Managers.  The PD/VP serves as the primary NMRP spokesperson, cultivating partnerships, and leading a staff of professionals and subcontractors in the delivery of excellent Partnership programs and services that produce quantifiable outcomes for reduced hospital cost, admissions, readmissions and ED visits and contribute to reductions in total cost of care.  The PD/VP ensures the Partnership operates with integrity and transparency, and uses collaboration and community engagement as its methods for strategy development.  The PD/VP serves as a member of the PCC senior leadership team, providing population health and community partnership perspectives to the PCC vision of health equity and the opportunity for all to live healthy lives.  The PD/VP collaborates with other PCC senior managers for shared resources and in shaping a culture of continuous improvement through high performing teams.
 
Responsibilities
 
Governance Support:
With NMRP Board of Managers, develop the strength of the six hospitals in jointly setting mission, vision, goals, and strategy, and in selecting programs and investments to achieve the shared objectives.

• Facilitate equity and open communications across the six hospital partners, while respecting boundaries of proprietary or competitive advantage for each member hospital.
• Assist the Board of Managers to engage with physicians, public health, community service providers and other stakeholders in the NMRP stated goals. 
• Support the NMRP Board of Managers in effective governance. 
  • Research and recommend governance best practices
  • Assist in developing effective Board and Committee agendas
  • Ensure staff create and maintain contemporaneous minutes.
  • Orient new Board members as needed.  When appropriate, assist in integrating non-hospital members onto the Board.
  • Ensure Finance Committee and Partnership Programs Intervention Committee (P-PIC) are supported by staff and receive timely information and support.
• Inform NMRP Board of program activities through periodic written and verbal reports. Presents proposals and recommendations to the Board for action regarding policies and programs.
• Carry out plans and policies approved by the NMRP Board.
• Serves as a liaison between the NMRP Board, staff and community.

Operations Management:

• Responsible for the NMRP infrastructure and program management staff.  Provide daily management for direct reports and matrix-managed staff in subject matter departments (e.g. data analytics, communications).  Through staff, oversee the delivery of three NMRP operational programs, implemented through subcontractors or, in the case of Specialty Care Access, another PCC department.
• Identify and integrate a broad alliance of community partners, including local government, senior housing organizations, physicians and other medical providers and supportive and social services providers.
• Ensure compliance with Federal, State and local regulations and policies adopted by the NMRP Board of Managers.
• Monitor methods of program administration, planning, supervision and evaluation/analytics.  With program managers, review program process measures; invite in process improvement expertise to enhance program operations as needed.
• Direct modification or expansion of programs according to information obtained and Board direction.
• Mentor internal staff to shape a culture of continuous improvement through high performing and collaborative teams.

Outcome Metrics, ROI and Reporting:

• Ensure outcomes metrics are accurately tracked and reported to NMRP Partnership Programs Interventions Committee (P-PIC), the Board of Managers and HSCRC. 
• Assist Finance Committee in achieving consensus on a calculation for hospital retained savings from reduced utilization. 
• Analyze outcome and Return on Investment data, synthesizing with benchmark and best practices literature, to provide recommendations for future program investments.
• Create reports for HSCRC on program and overall partnership performance.

 
Financial and Contract Management:

• With PCC COO/VP of Finance and Administration ensure accurate NMRP and program budget development and expense recordation. Monitor compliance with Board approved budget and budget reporting to HSCRC.
• Support COO/VP of Finance and Administration in communications with hospital financial leadership and effective support to the NMRP Finance Committee
• Work with COO/VP Finance and Administration to ensure subcontract negotiations, renewals and modifications are timely completed, with review by Finance Committee and Board approval as needed.

External Relations:

• Serve as primary Point of Contact for HSCRC, DHMH, and other regional partnerships
• Represent Nexus Montgomery Regional Partnership to media, state and local agencies, physicians and an array of organizations within the community in accordance with the NMRP Communication Policy.  Foster good working relationships.  Participate and present in workgroups, committees, and other community forums related to Nexus Montgomery Regional Partnership.  Present on behalf of the NMRP at local and national meetings and conferences.
• Lead and participate in workgroups to develop interoperability agreements, joint projects, and funding requests.

Population Health

• Promote a portfolio of programs throughout PCC, not solely within the NMRP infrastructure, that balance near term cost of care reductions with longer-horizon programs to reduce chronic disease burden in the community. 
• Develop community partnerships for upstream interventions impacting broader social determinants.  
• Participate in PCC strategic planning in support of the mission of all having the opportunity to live healthy lives.

 
Qualifications 
 

• Master’s degree, or bachelor’s degree and commensurate experience, in Public Health or Policy, Business or Healthcare Administration, a clinical profession (e.g. MD, DO, NP, PA, LCSW), or related field.
• 15+ years of experience in health or social service related program design and implementation or senior leadership and strategy.  Experience at a local level and with diverse client populations preferred.
• Knowledge of the new Maryland All Payer Model (aka Medicare Waiver), population health practices, and alternative payment models (e.g. CMS Chronic Care Management, shared risk and gainsharing programs) preferred.
• Knowledge of the State Health Information Exchange (CRISP) preferred
• Excellent leadership, relationship-building, negotiation, mediation, and public speaking skills.
• Strong analytical skills and experience with implementing evidenced–based, outcome driven programs. Must have quantitative skills for addressing program return on investment and population-based metrics.
• Sound financial leadership skills.
• Experience addressing health disparities and knowledge of cultural competency best practices.
• Knowledge of Montgomery County, MD and its public health, hospital and community services environment preferred.  Must demonstrate ability to work effectively with senior hospital leadership.
• Skilled in using Microsoft Office suite of products (Outlook, Excel, Word, PowerPoint)
• A servant-leader capable of leading from the side.

 
 
ADA Requirements

This job operates primarily in an office environment.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is frequently required to sit, stand, talk and hear.  The employee is required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.  This position requires frequent verbal and written communication skills, math and calculation skills.
 
This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines. 
 
Work involves travel to meetings, conferences and hospitals, which may require long periods of walking and standing.
 
Disclaimer
 
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent.  An incumbent may be asked to perform other duties as required.